Manifesto

What I believe

  • Most operational products fail at the human layer, not the system layer

  • Clarity under pressure is a design responsibility

  • Trust is built through consistent system behavior over time


What I optimize for

  • Reducing ambiguity early in complex, real-world systems

  • Helping teams make decisions when trade-offs are unavoidable

  • Designing workflows that support human judgment


What I avoid

  • Making design decisions based on proof-of-concepts that don’t reflect real operational conditions

  • Jumping into interface design before the problem, data shape, and operational context are understood

  • Treating user control as exposing every option instead of helping people make confident decisions